Our Cheshire spa’s most frequently asked questions

Breakfast is served seven days a week – because, well, breakfast is important!

Monday - Friday: 7:00 - 10:00
Saturday & Sunday (and bank holidays): 7:30 - 10:30

We do offer one-night stays on weekends. Simply check our website for availability.

We’re not able to offer rates different to those advertised online.
All bookings must be made through our website. If you experience any issues when booking, please email us and we’ll be happy to help.

Our rooms are designed for two adults. We do have a few twin rooms available, which will be visible on our website when booking. If they’re not showing, they’re not available – check back for alternative dates.

We’re sorry, but dogs are not permitted anywhere at the Manor House, including our outdoor spaces.
Thank you for your understanding. ????

If we’re showing no availability on the website but you’re set on those dates, drop us a line at hello@manorhousealsager.co.uk. If something opens up, we’ll get in touch.

Outdoor Spa Garden access is included in most of our rates.
Please note, our leisure facilities (indoor and outdoor) are closed every Tuesday between 11:00am – 4:00pm.

Access to the indoor pool, sauna, and steam room is included with all overnight stays

Please email events@manorhousealsager.co.uk, and our Events Manager will get back to you as soon as possible.

At the moment, we don’t offer memberships for our spa, gym, or pool.

All of our spa facilities are listed on our website for you to explore, here.

Yes, the majority of our rates include access - please look at your confirmation for timings

No, parking is free for all of our guests.

Please book one of our twin rooms. If these aren’t available on your chosen date, we recommend checking alternative dates.

We no longer serve lunch unless part of your spa package, but our dinner menu is available in the evening.

Check-in is from 16:00 onwards. If you’re arriving later, our receptionist is here until 23:00, and a night porter will assist you after that.

Your confirmation email will detail your arrival time based on the spa package you’ve booked.

We offer a range of spa packages, with the best deals available on our website. Take a look and find the perfect one for you!

Our limited availability packages are last-minute deals, often available up to a week before your stay. They’re subject to availability, so if it’s not letting you book, the package may no longer be available.

We don’t have a strict dress code, but we recommend smart casual for dining in our restaurant.

We can accommodate groups of up to 8 -10 (depending on the time of year) guests in the spa.

You may cancel your existing booking provided you are still within your cancellation period. Please be aware that offers are limited, and availability cannot be guaranteed. If you choose to cancel, the new rate may no longer be available at the time of rebooking.

All cancellations and rebookings must be completed online. We are unable to amend or transfer bookings to alternative offers by telephone or email. We apologise for any inconvenience this may cause and thank you for your understanding.